Politique d'expédition

We're proud to offer ✈️Free worldwide Shipping on ALL Items! Tracking and secure checkout are provided for all orders.

Processing Time:

We do our best to process & ship all orders as soon as possible. Most orders are processed within 3-5 days.

📦Tracking your order:

All orders include tracking information that is normally sent via email within 48 hours after the order has been shipped.

You can also track your order using your tracking number here.

Customs, Duties and Taxes

We are not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Lost / Stolen package:

  • Our Customer satisfaction is our top priority so we cover any case of exceptional delay or even loss in transit and offer a free reshipment or a refund.
  • If the order does not make it to its destination and is delayed in a local post office, customers are responsible for contacting the carrier before receiving a reshipment\refund.
  • If you have entered the wrong shipping information, you are not eligible for a reshipment or a refund.

MY ORDER HASN'T ARRIVED:

If you haven't received your order within 30 business days, your order is eligible for refunds or free reshipment. Please email us at: Contact@cordless-lamps.com

ESTIMATED SHIPPING TIMES BY COUNTRY:

United States 11-18 Business Days
Canada 11-18 Business Days
EU Countries 9-13 Business Days
United Kingdom 8-11 Business Days
Switzerland 11-15 Business Days
Norway 11-13 Business Days
New Zealand 9-13 Business Days
Australia 8-13 Business Days
Singapore 8-9 Business Days
Japan 7-8 Business Days
Qatar 11-15 Business Days
Israel 9-13 Business Days
Bahrain 11-15 Business Days
Saudi Arabia 11-15 Business Days
United Arab Emirates 9-13 Business Days
  • Local holidays in origin countries that may cause a delay in shipping are not considered business days.

📩If you are on this page, we assume something with your order went wrong. When in doubt, contact one of our friendly customer care reps at  Contact@cordless-lamps.comor our Contact Us Page.